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Tearms & Conditions 

GIFT VOUCHERS - 

 Available for all treatments and products, are non-refundable and must be produced at the time of your treatment. Vouchers are valid for 6 months from  the date of purchase. Our expert team will be delighted to assist you if you need advice. Please note Gift Vouchers cannot be used for treatments with  our Registered Practitioners.

 

APPOINTMENTS -

 Please arrive 10 minutes prior to your treatment. Late arrival will result in a shortened treatment time, however treatments will still be charged at full price.

 

CANCELLATIONS -

 To cancel or change an appointment a minimum of 24 hours’ notice is required or a 50% charge may be applied. Appointments missed may be charged a percentage.

 

REFUNDS AND EXCHANGES -

 Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased from Essential Beauty  Co. We  will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. This does not  affect your statutory rights.

 

COURSES - 

 All courses must be paid for in full at the time of booking and completed within the allotted time requested by your practitioner. They are non-refundable.  Missed appointments may result in treatments being deducted from your course.

 

DEPOSITS -

 We reserve the right to request a deposit in order to secure an appointment. Any changes to the appointment must be made in accordance to the  cancellation policy.

 

PRICES -

 All pricing subject to consultation. Our prices are subject to change without notice.

 

TERMS OF WEBSITE USE - 

 This page (together with the documents referred to on it) tells you the terms and conditions (the “Terms and Conditions”) on which you may make use of t  the Essentialbeautyco website whether as a guest or a registered user. Please read these Terms and Conditions carefully before you start to use the Site.

 By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by  the Terms and Conditions.

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 Essential Beauty Co reserves the right to and may change these T&C's at any time and will post such changes online. Please review these terms  regularly to ensure you are aware of any changes as your continued use of Essential Beauty Co after changes are posted, means you agree to be  legally bound by these terms as updated and/or amended.

LINKS FROM OUR SITE -

 This Site may contain links to other sites and resources provided by us or by third parties. Such links are provided solely for your use and convenience.  The link does not represent any endorsement or recommendation by us and does not mean we have any association with the linked website and we  have no control over the contents of those sites provided by third parties and accept no responsibility for them for any loss or damage which may arise  from your use of them. Where such sites are provided and operated by us you will be bound by our terms and conditions on such sites.

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 Any relationship you enter into with these sites is at your own risk and we strongly suggest you read their terms and conditions and privacy policies.

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 EssentialBeautyCo.uk is a site operated by Essential Beauty Co (“we”, “us” or “our”), DW Fitness, Chindits Lane, Warley, Essex, CM145LF
 

DISCLAIMERS -

 Essentialbeautyco.uk takes every care possible to ensure that product and treatment descriptions, imagery, awards, associated clinical trials and all  other information is correct at time of publication on the site. However, though every effort is made to ensure such accuracy, EBC does not accept  responsibility for errors in content. The site will be kept as up-to-date as possible at all times however if product, treatment, location, results updates have  been made since last update on essentailbeautyco.uk some variations may occur in, although not limited to size, price, description, product results,  design, packaging and availability.

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 EBC will do its best to ensure that the website is available and functions correctly at all times, but we make no warranties as to the availability or  accessibility of the website, and we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or  accessibility of the website.
 

OUR LIABILITY -

 The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we  and other members of our group of companies expressly exclude:

·       all conditions, warranties and other terms which might otherwise by implied by statute, common law or the law of equity;

·       any liability for direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use,  inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

·       loss of income or revenue;

·       loss of business;

·       loss of profits or contracts;

·       loss of anticipated savings;

·       loss of data;

·       loss of goodwill;

·       wasted management or office time; and for any other loss or damage of any kind, howsoever arising and whether caused by tort (including  negligence), breach of contract or otherwise, even if foreseeable.

 This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or  misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
 

REGISTRATION, PERSONAL DATA AND ONLINE SHOPPING PARTNERS -

 You guarantee that the personal information which you provide when you register on essentialbeautyco.uk and its associated shopping sites is true,  accurate and current in all respects. See our Privacy Policy regarding the treatment of your personal information.

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 You are responsible for maintaining the confidentiality of your account and password and taking all reasonable measures to prevent unauthorised access  to your account. You accept responsibility for all activities within your account or activities that affect your password. You must contact us immediately if  you believe that your password has become known to somebody else, or may be used in any way that is has not be authorised by you. If you forget  your password we will reset it upon your request and send it to the email address you specified when you registered, simply contact:

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 If your personal information changes or you would like to cancel your account then please notify us by contacting us.


COPYRIGHT -

 Essentialbeautyco.uk and its entire content belong to Essential Beauty Co and its affiliates where applicable. including copyright in all of the text, logos,  (unless stock image used) icons, images, graphics, video and audio clips, animations and software yet is not limited to these descriptions should other  property appear on the site.
 

VIRUSES, HACKING AND OTHER OFFENCES -

 You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically  harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database  connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

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 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant  law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach your right to  use our site will immediately cease.

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 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may  infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any  material posted on it, or any website linked to it.
 

COMPLAINTS AND DISPUTES -

 If you wish to complain about any matter please contact Customer Service on the following number (open 9am - 6pm, Monday to Friday)  01277222134 or email 

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 Your use of this Website shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.
 

ACCEPTING THESE TERMS AND CONDITIONS -

 Whilst accessing this site, you are agreeing to the Terms and Conditions on the Site. If you act negligently in any of the responsibilities specified in these  Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that you may cause to Essential Beauty Co  and  our partners (building). You acknowledge and agree that these Terms and Conditions, (including our Privacy Policy) constitute the complete and exclusive  agreement  between us concerning your use of EssentialBeautyCo.uk.

 

If you have any questions regarding these Terms and Conditions, please contact us in writing:

                                                                                                                  Essential Beauty Co, DW Fitness, Chindits Lane, Essex CM145LF 

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